Strengthening health and human services,
from practice to policy.

30+ years across HHS at every level of government · Prosci® certified · Lean Six Sigma Green Belt · Federally certified WOSB

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Practice-first consulting for agencies that serve people.

Savin Hill Consulting was founded on a simple belief: lasting change has to work for the people who do the job. We work with health and human services professionals at the national, state, and local levels to improve the way agencies deliver services, lead teams, and manage change.

We don't hand off reports and walk away. We get in the work with your team, assessing what's real, building what's needed, and staying until it sticks.

Grounded in Practice

We understand frontline work and shape change around how people actually do their jobs, so new tools and ways of working get adopted.

Collaboration Is Non-Negotiable

Working together isn't a nice-to-have. It's the critical skill that makes programs grow and outcomes improve. We build it into everything we do.

Sustainable Solutions

We build internal capacity, not dependency. Our goal is to leave your agency stronger, more capable, and more resilient than we found it.

People at the Center

Behind every system, policy, and process are the people being served. We never lose sight of who the work is ultimately for.

Change only works when people adopt it.

A well-built system, service, or plan creates value once the people it affects actually adopt it, use it, and change how they work. That's where we focus: the human side of change, where efforts succeed or fall short.

It shows up across four connected practice areas, each aimed at the same thing: a workforce that implements a new process or system, and a stakeholder process that reaches a decision people will stand behind.

Partner with us on adoption.

You bring the vision. We focus on identifying any gaps, provide recommendations, and collaborate with you on creating a roadmap for implementation that is customized for your organization, your team, and your environment. Our approach provides our clients a template that can be used for future work to build the skills and capacity of your workforce, because having consultant support is helpful but not natural and often not planned for.

See How We Partner

Credentials and experience.

Thirty years inside complex, regulated environments give us a practical read on how change actually takes hold. It's the hard version of change, under compliance pressure and public scrutiny.

Prosci® Certified

Change practitioner certified in the Prosci methodology: structured, research-based change management.

Lean Six Sigma Green Belt

Process improvement grounded in a recognized methodology, not ad-hoc problem-solving.

Federally Certified WOSB

Women-Owned Small Business, certified through the U.S. Small Business Administration.

30+ Years Across HHS

County, state, and federal levels, across child welfare, behavioral health, aging, and systems of care.

How we work.

Our work starts with learning and listening. We learn about your organization, your people, and your challenges. Below are the main steps in our process.

01
Listen & Assess
Deep-dive needs assessments at the community, agency, and practice level. Understanding the real challenges before recommending solutions.
02
Design and Recommend
Evidence-informed, practice-based expertise. Sustainable solutions, not quick fixes.
03
Implementation and Monitoring
Hands-on change management implementation and support, project management and monitoring support. Collaboration with your team using a learning-by-doing model, not handing off a report and walking away.
04
Sustainability and Adoption
Build internal capacity so improvements last. Leadership coaching, Key Performance Indicator (KPI) development, CQI frameworks, and knowledge transfer that keeps momentum going.
What Works Podcast with Andrea Richardson, a Savin Hill Consulting podcast

What Works with Andrea Richardson

Andrea's podcast is where the adoption conversation lives: candid talks with the people who lead change in health and human services and other complex environments. Watch every episode on YouTube.

The Savin Hill Brief

Andrea's Substack: short, practical notes on change, adoption, and the work of strengthening health and human services and other complex environments. Read it and subscribe on Substack.

Read on Substack

Let's develop solutions together.

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