Candid conversations with the people who lead change in health and human services and other complex environments: what works, what doesn't, and why adoption is the part that decides the outcome.
Every episode digs into a real question about making change stick in health and human services and other complex environments: how leaders bring people along, where adoption breaks down, and what actually moves practice. Practical, candid, and grounded in three decades in the field.
Now on YouTube. Watch every episode and subscribe to catch new ones.
Every episode of What Works with Andrea Richardson lives on YouTube. Watch the latest below, then subscribe so you don't miss one.
Prefer to read? Andrea's Substack covers the same ground in short, practical notes on change and adoption.